Death Song expansion pack bug

4 replies [Last post]
HarleyQuinnnn6
Offline
Jarl
Joined: 06/10/2017

Hello!

There was one problem with one of my quest.
I started playing the game on my mobile device, an Samsung Galaxy A3 and later on moved onto my computer - but the same problem occures.
I just bought the Death Song pack earlier today and have been having a great time with new quests. However, I've just run into a problem that I have no idea how to resolve.

Quest: Shipwreck Lane

What were you doing when the bug occurred?
I was flying around, looking for the Dragon's Eye item, when I saw the eels attacking the boat. I tried talking to the dragon rider, but only got one of those general responses (the kind without a text box). I figured it wasn't important and that the eels were guarding the item, so I shot them. After that is when I was able to talk the dragon rider and get on with the quest, only to be told that I have to shoot the eels from the boat. But I shot them already, so now I'm stuck. The question just disappeared. And now I can not enter the ships wreck.
By the way, I do not have the Death Song Expansion Pack map in my bag.



 

Computer: Desktop Computer


Operating system: Windows 7

Web Browser: Google Chrome

When did the error happen? 
07.06.2017. evening
After I shot the eels.


My username: HarleyQuinnnn6

Viking name: TheHarleyQuinns6


I really hope the bug that can be fixed. I do indeed want to play this game, but I'm not able to complete any other quests at the moment.

I hope to see help as soon as possible, thank you!

__________________

HarleyQuinnnn6

Brynjolf's picture
Brynjolf
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School of Dragons Admin
Joined: 08/29/2013
Further Details...

Hello! Thank you for reporting this issue. Have you tried reinstalling? This can sometimes help resolve certain issues. What happens when you try to enter the ship? Do let us know. Thank you! 

HarleyQuinnnn6
Offline
Jarl
Joined: 06/10/2017
Hello! Unfortunately, I've

Hello! Unfortunately, I've tried everything and nothing worked. Do not do anything I can not log in just jump in and nothing will happen.

Brynjolf's picture
Brynjolf
Offline
School of Dragons Admin
Joined: 08/29/2013
Thanks!

Thank you for the update! We will pass this on to our team and will keep you updated as soon as new information becomes available. Do let us know, if anything changes on your side. Thank you for your continued patience. 

HarleyQuinnnn6
Offline
Jarl
Joined: 06/10/2017
Thank you!

Ok! Thank you!