Death Song expansion pack bug

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HarleyQuinnnn6
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Jarl
Joined: 06/10/2017

Hello!

There was one problem with one of my quest.
I started playing the game on my mobile device, an Samsung Galaxy A3 and later on moved onto my computer - but the same problem occures.
I just bought the Death Song pack earlier today and have been having a great time with new quests. However, I've just run into a problem that I have no idea how to resolve.

Quest: Shipwreck Lane

What were you doing when the bug occurred?
I was flying around, looking for the Dragon's Eye item, when I saw the eels attacking the boat. I tried talking to the dragon rider, but only got one of those general responses (the kind without a text box). I figured it wasn't important and that the eels were guarding the item, so I shot them. After that is when I was able to talk the dragon rider and get on with the quest, only to be told that I have to shoot the eels from the boat. But I shot them already, so now I'm stuck. The question just disappeared. And now I can not enter the ships wreck.
By the way, I do not have the Death Song Expansion Pack map in my bag.



 

Computer: Desktop Computer


Operating system: Windows 7

Web Browser: Google Chrome

When did the error happen? 
07.06.2017. evening
After I shot the eels.


My username: HarleyQuinnnn6

Viking name: TheHarleyQuinns6


I really hope the bug that can be fixed. I do indeed want to play this game, but I'm not able to complete any other quests at the moment.

I hope to see help as soon as possible, thank you!

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HarleyQuinnnn6

Brynjolf's picture
Brynjolf
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School of Dragons Admin
Joined: 08/29/2013
Further Details...

Hello! Thank you for reporting this issue. Have you tried reinstalling? This can sometimes help resolve certain issues. What happens when you try to enter the ship? Do let us know. Thank you! 

HarleyQuinnnn6
Offline
Jarl
Joined: 06/10/2017
Hello! Unfortunately, I've

Hello! Unfortunately, I've tried everything and nothing worked. Do not do anything I can not log in just jump in and nothing will happen.

Brynjolf's picture
Brynjolf
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School of Dragons Admin
Joined: 08/29/2013
Thanks!

Thank you for the update! We will pass this on to our team and will keep you updated as soon as new information becomes available. Do let us know, if anything changes on your side. Thank you for your continued patience. 

HarleyQuinnnn6
Offline
Jarl
Joined: 06/10/2017
Thank you!

Ok! Thank you!

HarleyQuinnnn6
Offline
Jarl
Joined: 06/10/2017
Thank you!!

Thank you very much for fixing my map. I am very grateful.

anuspring123
Offline
Jarl
Joined: 11/30/2017
Hello! I have a problem with

Hello! I have a problem with the call od the death song expantion. I was going to shipwreck yard thing and I shot the eels, but one. I tried shooting it, but it wouldn't work! So I re-logged. Turns out as soon as I got on the server, all my quests were gone to do with the death song! I tried re-logging like 1000000000000000000000 times, and I tried to look for anwsers! This is the first ever expantion I ACTULLY want to do! Please Help?

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Kailey Turtle / Anuspring

HarleyQuinnnn6
Offline
Jarl
Joined: 06/10/2017
Hello!

Hello! I was had a same problem me too. Write to the admin, like i wrote. He will helping you what to do.

hiitsteddy
Offline
Jarl
Joined: 05/03/2018
Same problem

Hi! I have the same problem. Today i bought Call of the Death Song Expansion and i started to complate the quests.Everything was OK while i started this one for Dragon Lens. I shooted all the ells but the quest arrow still leads me somewhere under the ship. I left the game (this usually works when i have some bugs) but when i go again the quest was dissapear without i finishing it. Now i search new quests for the expansion from riders but no one have. I too can't see the map for the expansion in my backpack. ( Sorry if i am writes something uncorrect). Some ideas?

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Rutvi123123
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Forager
Joined: 08/26/2018
Same problem

That’s what happened with me. I left the game and then the quest disappeared.

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Rutvi123123
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Joined: 08/26/2018
Death Song Expansion Bug

Hello. I have brought the six months membership from many months and it is going to end on October, 27. I have completed all quests except the Death Song one because when I was going to go in the ship with Heather (when we’re going to get razor whip egg free) my game crashed and when I came on again, there was no Death Song quest. I tried reinstalling the game, switching off my iPad, but nothing worked. Therefore, I wasn’t able to complete the whole Death Song Island quest and didn’t get a Razorwhip or a DeathSong egg for free. Please help.

 

Thank you.