Can't open battle rewards ..

8 replies [Last post]
Syubie's picture
Syubie
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Supreme Viking Champion
Joined: 05/21/2016

Nope. When I try to open them, it never opens, but loads so long that I have to restart the game, and the treasure disappears. I'm really mad about it bc I need gems but the game keeps being mean to me! Is anyone else experiencing this? It's like the game keeps stealing my rewards

 

I'm playing on ipad and mac, both apps 

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Ragkt's picture
Ragkt
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Supreme Viking Champion
Joined: 04/22/2014
-insert subject here-

Question: Are you trying to open it right after you get it or some other time?

Because it is not recommended to open the chest right after the battle ends. Too many people are trying to do the same thing and the server cant take it.

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Varku's picture
Varku
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Joined: 06/14/2015
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They do indeed tend to bug out right after a battle. Next time, try opening your chest in a different zone, and not the Training Grounds. I tend to go for the stables because they're instanced (I think?) That usually works for me!

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Syubie's picture
Syubie
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Supreme Viking Champion
Joined: 05/21/2016
.

I do open them in my stables, sometimes hours after I recieved it. Still loads ;;

Varku's picture
Varku
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Supreme Viking Champion
Joined: 06/14/2015
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Oh, that's bad. And also very odd.

 

I don't have the issue myself, my chests can't be opened directly after a battle but at least they don't disappear on me whenever I try!  (Windows 8.1 pc). Do you have another device you could try it on? Is your internet connection stable?

Ragkt's picture
Ragkt
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Supreme Viking Champion
Joined: 04/22/2014
-insert subject here-

This literally just happened to me right now. Just not with all the chests.

 

I have accumulated 10 chests in the past day and opened them in my stable. I got the freezing and loading-forever bug at my 6th and 8th chest.  I had to restart and the chests disappeared. Unsure if I got any rewards from them, though.

 

There seems to be a bug with them indeed.

 

From now on, I will try to open them 1-2 at a time to not lose my rewards. Seriously, SoD grows more buggy with each update.

funny-bunny's picture
funny-bunny
Online
Jarl
Joined: 10/01/2016
Yup

I have the exact same issue for two weeks now. In my case it's even more odd because I only experience it with the golden boxes. Silver/bronze/defeat chests do open. And i always wait for about 20-40 minutes before opening them like you do. It never helps :(

I already reported admins a few days ago. So they are aware of this bug. 

randomeyes's picture
randomeyes
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Wilderness Explorer
Joined: 08/02/2016
cant open battle rewards

same issue, won silver today but the didnt try to open, I saved it for later but when i checked my backpack nothing there, reloaded the game and still nothing.... passed it on to admins hope they fix soon

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Ragkt's picture
Ragkt
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Supreme Viking Champion
Joined: 04/22/2014
-insert subject here-

I am still having this issue.

Any news about it?