can't login into my account

3 replies [Last post]
omaraldulaimi's picture
omaraldulaimi
Online
Jarl
Joined: 03/20/2016

Hi I'm Omar and this is my first post. I have been playing school of dragons  for around 2 years from 2015 to 2016 but after an update that I don't rember what it was I couldn't login into my account only using a facebook account which pumps becuase when I try to login using the app I need the password but it won't let me in using my facebook password, and now I'm trying to get the password back using the username but it says that there is no username as mine which it is *Thebossleader* it is like if my account got hacked and got deleted or everything got changed please I need to get it back I made this account to tell the problem becuase I can't login in account. The account is *Thebossleader* I had 3 expansions and over 300 gems and 12000 coins, I had stormfly, cloudjumpper,thunderdrumb, meatlog, and a lot more dragons, I finshed all the quests in the normal progress but not all the ones in the 4th and 5th expanision becuase somthing happend to my account which is why i'm here (please help!)

StaticShock22
Offline
Drott
Joined: 08/10/2016
Deathsong ate the subject. Run!!

Hello!

You should message an admin. They can help you sort this out :)

__________________

Hi.

omaraldulaimi's picture
omaraldulaimi
Online
Jarl
Joined: 03/20/2016
still need help xD

hi thank you for responding, I thought that no one will responde untill 3 or 4 days which could've pumped be but anyways who is the admin, I never had massged him becuase I never had a problem but you know untill now. So I just need the admin's name and thank you.

 

Brynjolf's picture
Brynjolf
Online
School of Dragons Admin
Joined: 08/29/2013
Hello! Thank you for reaching

Hello! Thank you for reaching out to us regarding this issue. If you created your account through Facebook you will need to follow a few steps below in order to obtain your log in information to be able to play in the downloadable or mobile app. Do let us know if you experience any other issues. Thank you! 

 

 

- First you would log into your Facebook home page and then highlight and copy the full URL of your Facebook page.
- Then go to the following link and paste the URL into the box. http://findmyfacebookid.com/
- Click on the “Lookup numeric ID…” button and it will give you the Facebook user ID number for your account.
- Once you have the number go to www.schoolofdragons.com and click the Log in button in the top right.
- Click on the forgot password option and in user name field put the Facebook user ID number you just got and then the email used to authorize the account and hit “Request Password” and a password will be sent to your email address.
- You can use the password that is sent to you and the Facebook user ID number to log into the site or mobile app with now.