Cannot hatch eggs

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Flitt's picture
Flitt
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Joined: 03/05/2019

It's getting annoying.

 

when I went to incubate a flightmare egg this popped up.

What does it mean???

 

I tried it a few times, every time I pressed ok the egg vanished, so I tried again. I noticed that the timer was still counting down, so I left the game while that create pet thing was up. I have been back in game and it still won't let my egg incubate.

I have room in stables. Although I've somehow got two dragon stables, is that normal?

Has anyone else had this?

 

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Flightingale the Steaming Stormswallower

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Brynlawr's picture
Brynlawr
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Cannot hatch eggs

I have had the same problem. I have waited out if the game and signed back in and shut my device down twice and the “can’t create pet” message still pops up. It happened the first time for my this morning.

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Flitt's picture
Flitt
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Pesky eggs

Yeah, it started for me this morning too.

StaticShock22
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Vanilor smacked the subject with his spikes. Good boy!

Did you reinstall the app?
Can't remember exactly when but some people had this problem (and I repost it several times) if you have the app on your phone go to the stables and try hatching it again. It has worked for several people :) now, about the two stables. I believe this was because of your baby Flightmare. It was upset that you didn't train it yet. So it decided to scare people. It unfortunately froze me and my Deathsong (he is not happy that a baby Flightmare got him) anyway, I think the Flightmare started to go after the staff and they were so scared they decided to give you free stables. I'm probably wrong. But that is funny to think about haha

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Flickering, fire! *CAPTCHA goes up in flames*

I can't reinstall it because nothing will download over my internet, so that option is out. My phones to old to get the app and it would probably keep crashing anyway.

Oh goodness, Gade chased everyone from inside an egg O.O 

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Swoopin' In!

I'm having the same problem on PC and mobile; tried to hatch a Stormcutter on both platforms and I got that message. Hopefully it gets resolved soon!

Edit: So something interesting happened. I was able to incubate a Prickleboggle egg (on mobile) just fine but I still can't incubate the Stormcutter egg. Maybe it's because I tried to do it on PC first? Hmm. . .

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Waveclaw
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Me too, trying to hatch a

Me too, trying to hatch a zippleback and that showed up...

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Flitt
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-_-

I'll pm brynjolf

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Flitt
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This is weird

I still can't hatch that flightmare, but I put a screaming death egg in the incubator and it worked. Are we only allowed three of the same dragons or did this egg just glitched? I'm confused and annoyed.

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Teleway
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Eh?

You can have more then three. I have 4 and 5 of a few different kinds of dragons that I've hatched. Then  again, this was before this bug happened. I'm a little scared to try hatching my first ever Rumblehorn looking through this thread.

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No Pet For You!

I'm trying to hatch a Zippleback egg with the same problem. Tried both PC and iPad.

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patjade
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No Pet For You!

Add Gronkle egg to that list. So far batting 0.

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STILL cannot hatch eggs

I have three active Vikings, and all have eggs to hatch. None of them are able to hatch. I get the can’t create pet pop up message in all three Viking characters. I have a storm cutter with on Viking, a nightmare and thunder drum in all three and a Gronckle in one Viking. This has been going on for 3 days now.

 

I have a new iPad Pro that I have played the game on since I joined in April. I have exited out of the ga,e several times, closed the app entirely numerous times and shut the device down and restarted multiple times a day and the uninstalled and reinstalled the app yesterday and still get the same error message with the the egg incubator. 

 

Brynjolf, please help! 

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Flitt
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Pesky eggs

I STILL can't hatch the flightmare egg, but I can hatch the other eggs. I'm beginning to think that we can only have three of the same dragons. I've pmed Brynjolf but had no reply. It's so strange.

 

When did you all get the eggs that won't hatch? Maybe there was a bug going around making them unhatchable.

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I don't think they've implemented a limit on the number of dragons per species you can have; I was recently able to hatch another Prickleboggle on my main Viking and I have more than 3 on there (still can't hatch the Stormcutter egg Q-Q). The currently unhatchable egg has been with me for a while, I got it from the Hidden World bundle. I don't think there's anything wrong with the eggs from there though. . .I bought the bundle on other Vikings and have had no trouble hatching the eggs. *sigh* You'd think an issue like this would be fixed by now but given this is the same game that took 2-3, maybe even 4 months to fix one of its biggest aspects (TRR), I shouldn't be surprised.

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Flitt
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*growls*

IT'S ALL THE STARTER DRAGONS!!!!

 

I noticed a theme, every egg mentioned was a starter dragon. I just went in game and tried hatching flightmare, nightmare, gronckle and zippleback, none worked.

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Kasanelover
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Swoopin' In!

So far, it looks like the only starter egg that works (and it's a membership starter) is the Skrill; not even the Shockjaw, Thunderdrum, or Whispering Death eggs work! And then on top of that, the Stormcutter is effected too? Tis be a sad day. . .

Waveclaw
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*Another useless Monsterous

*Another useless Monsterous Nightmare egg.....*

 

Total count: I've got an adult Monsterous Nightmare and an egg. Egg won't hatch.

                   I've got a teen zippleback and an egg. Egg won't hatch.

Ugh, so annoying.

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Flitt
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hrr

Just one egg? I have eight XD

 

ik, hope it gets fixed soon, I can't hatch my flightmare and Darkling army xd

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Cannot hatch eggs

Has anyone sent a PM to Brynjolf? I sent one a couple days ago but it appears he’s been offline. As today I have eight eggs across three Vikings that get the can’t create pet message. I got one zippleback egg from a video chest days ago and was able to hatch that but no other eggs will hatch. Still can’t hatch eggs as of today.

 

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Flitt
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You can say something else in your subject XD

I have, but had no reply

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...

If he doesn't reply within the next couple of days I suggest pming him again. This is a serious issue that needs to be fixed as soon as possible.

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Flitt
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.........................

I was going to, but would it help? I pmed him months ago, twice, about an age up glitch. I did have a reply but nothing has changed. I'm still missing the five hundred gems that vanished when I tried aging up Jinx...

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...

It might help. A few times I've had to message him again after my pm was unresponded to for at least a couple weeks and I usually got a response within a day or two after that. Sometimes I've waited about a month if it was just a minor issue but I don't suggest waiting that long for this one since it's definitely not a minor message. At any rate, it can't hurt to try again. The worst that can happen is that he won't respond. lol.

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Cannot hatch eggs

I agree that this is a big issue. I will pm Brynjolf again in the morning. I had a very quick response from him last month when we were having serious issues with not being able to log in for a number of days. As you say, it can’t hurt. 

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Joined: 03/05/2019
Well that's helpful

Hi Viking, thanks for reaching out. What platform and OS are you currently using to access the game? Problems are usually connected to what you were doing in game before it happened. Do you recall what you were doing last in the game before having this issue? Try uninstalling and reinstalling the game, clear cache and delete all previously downloaded versions. Try accessing the game via a different platform to see if the problem remains. Let us know if that helps. Thank you!

 

I got a reply, but it's not very helpful. Didn't he see the part where I said it was me AND OTHERS with the problem xd. At least he responded

HPowers's picture
HPowers
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Supreme Viking Champion
Joined: 03/25/2015
...

I've had this same exact thing happen myself. I clearly state that others are experiencing the same thing but it ends up being regarded as a "me only" problem. It can be frustrating when this happens but the best you can do is answer the questions and then link him to the several different threads that have been posted about this issue in hopes that he'll read them and pass on to the team that this is a problem affecting a lot of people.

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Brynlawr
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Joined: 04/06/2019
List of things I did to troubleshoot

So, I have done everything Brynjolf suggested:

I had just finished farming on all three Vikings and was finishing stable quests then went to hatch an egg on the newest viking. 

exited the game many times on both my iPads 

closed the app and restarted it - many times

shut down the iPad and restarted it - many times

uninstalled and reinstalled the app on all devices e times over the last 7 days. Today marks Day 7 that this has occurred, at least for me. 

 

Just St got a whispering death egg this afternoon and it too won’t hatch, but the zippleback egg I got in another chest 2 days ago did hatch. I am copying all this and sending it to Brynjolf as well even though I had listed all these actions, time and date if first occurrence and identified the exact model of iPad being used when the bug first happened.

 

keep this alive so this can get fixed.

thanks!

 Brynlawr

Subtreea
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Wilderness Explorer
Joined: 07/16/2015
i am under no obligation to involve myself but here i am

To be honest, I can empathize a little with Brynjolf/the team. Doesn't the game use Unity? I haven't dabbled in that field very much yet myself, to be honest, but it isn't exactly easy work. (Especially if you want things to... yknow... actually run the way you want them to.) I can only imagine they'd want to make sure that it isn't a bug that people can just fix on their own by clearing their cache. 

(While the part of me that plays this game agrees that, yknow, it's total garbage that they hardly actually fix bugs until they're game-breaking, the part of me that sat in a class learning Javascript and meticulously going through lines of code to make sure all the formatting was correct so things would actually run can sympathize.) 

 

Anyway, I guess I'd just like to report: the Sand Wraith egg that I got from a Battle Event the other day is incubating safely right now. (Might as well log these things, I guess.) 

__________________
sanctumsThird, Elder of the Dark Fury Knight Racers
Level 50 Adventurer | Level 30 Fishing | Level 30 Farming
~277,000 UDT Points | ~12,200 Trophies
Began playing 13 September 2014
 
A rainbow-colored infinity sign. It is a symbol that represents neurodiversity.
 
Hi, you can call me Saturn. I'm a college student who has been spending a bit too much of their free time tearing up the tracks in Thunder Run Racing. I'm an INFP, polytheistic, and I'm also on the autism spectrum. I talk a lot, and I'm not the best at taking jokes, but I guess that people always have room to improve!
 
A few fun facts about me in no particular order:

1. I'm a huge music nerd!

2. I adore Ghost-type Pokemon.

3. I eat a lot of peanut butter despite having a (minor) allergy to it.

4. I ardently refuse to wear blue during April. (#RedInstead)

5. I was born 2045 years after the assassination of Julius Caesar.

 

In-game, for the most part, you'll either find me fishing, racing, or partaking in battle events. I've been working on collecting Titan Runes, now, but when I'm not refreshing my Stable Missions every ten minutes, I'm racing.

And I'm pretty good at it, too: you can find my comprehensive list of Singleplayer TRR racing times here. Or you can find me in multiplayer and race me yourself. Just know that I will forever remember your name if you are the kind of person to use a speed boost at the very end of a race. It won't kill you to get second place, sweetheart. Some of us are raised on table scraps.
 
Finally, on a bit of a lighter note, I'd like to add that I'm always looking for new friends and racers who will keep me on my toes. If anyone would like to add me, just message me for my friend code!
 
My dragons:

Fuel n Fire - Adult Hideous Zippleback, Level 31. (Defenders Saddle) Adopted 09/13/2014; starter dragon.

Velocity - Adult Skrill, Level 50. (Defenders Saddle) Adopted 09/21/2014; purchased with gems.

Altitude - Adult Raincutter, Level 50. (Defenders Saddle) Adopted 09/27/2014; purchased with gems.

Scoria - Adult Gronkle, Level 25. (Defenders Saddle) Adopted 09/31/2017; purchased in a mystery chest with gems.

Thermos - Adult Groncicle, Level 24. (No items) Adopted 04/29/2019; free with the Icestorm Island expansion.

Ferro - Adult Armorwing, Level 24. (No items) Adopted 05/01/2019; free with the Battle for the Edge expansion.

Astigmatism - Adult Whispering Death, Level 33. (Wild Saddle) Adopted 05/02/19; free from the quest 'Explore the Dark Depths'.

Luster - Adult Razorwhip, Level 42. (No items) Adopted 05/09/19; free egg from the Deathsong Island expansion.

Riff - Adult Deathsong, Level 29. (No items) Adopted 05/09/2019; free with the Deathsong Island expansion.

Kerosene - Adult Monstrous Nightmare, Level 24. (Defenders Saddle) Adopted 05/10/19; purchased with gold.

Ricochet - Adult Deadly Nadder, Level 35. (Defenders Saddle) Adopted 05/11/19; purchased with gold.

Shear - Adult Mudraker, Level 34. (No items) Adopted 05/17/19; won from battle event.

Monocular - Adult Singetail, Level 34. (No items) Adopted 08/06/19; free with the Return to Dragon Island expansion.

Pumice - Adult Eruptodon, Level 33. (No items) Adopted 08/06/19; free with the Return to Dragon Island expansion.

Coda - Adult Flame Whipper, Level 33. (No items) Adopted 08/11/19; free with the Secret of the Leviathan expansion.

Motif - Adult Sand Wraith, Level 28. (Rider's Saddle) Adopted 08/21/19; won from battle event.

Echo - Adult Smothering Smokebreath, Level 15. (Defender's Saddle) Adopted 08/23/19; won from battle event.

Treble - Adult Triple Stryke, Level 13. (No items) Adopted 08/28/19; free with the Rise of Stormheart expansion.

Fugue - Adult Fireworm Queen, Level 13. (No items) Adopted 08/30/19; won from battle event.

Nocturne - Adult Scauldron, Level 15. (Defender's Saddle) Adopted 10/15/19; purchased with gems.

 

Brynlawr's picture
Brynlawr
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Forager
Joined: 04/06/2019
Thanks for your input

Sub trees, it’s nice to hear from someone in the coding world, thanks for your input. 

Kasanelover's picture
Kasanelover
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Supreme Viking Champion
Joined: 11/06/2016
Swoopin' In!

I've learned another dragon you can't hatch (and I learned this after uninstalling and reinstalling the app) is the Deathgripper. I'll test out more dragons as time goes on but from my experience, none of the starter dragons (except the Skrill), Stormcutter, and the aforementioned Deathgripper are un-hatchable, let alone incubateable.

Brynlawr's picture
Brynlawr
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Joined: 04/06/2019
Heard from Brynjolf

Hi Kasanelover,

did you get the death gripper egg from the store using gems or in a quest or from one of the chests scattered around the school,Berk and the outlook? Did you uninstall and reinstall the app on PC, apple product or android product? This info should help him in dealing with the problem. 

 

I have had some good correspondence with Brynjolf and one question he asked was whether the eggs are gotten from chests that require gems to open or in another manner. I listed all the issues you and Flitt have mentioned plus gave him all the specific data on date,time, devices and all steps taken to troubleshot the problem on my devices. 

 

I believe we have his attention now and hopefully this is on the way to being fixed! 

Thanks for continuing to report problems. 

Brynlawr

Kasanelover's picture
Kasanelover
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Supreme Viking Champion
Joined: 11/06/2016
Swoopin' In!

Well, the Deathgripper egg, like the Stormcutter egg, was bought from the Hidden World bundle a few months ago and I uninstalled and re-installed the app on my android device. However, I can be sure the bundle isn't at fault: On other Vikings, I was able to hatch the Stormcutter and Deathgripper from the same bundle on other Vikings just fine in the past and the Crimson Goregutter, which I also got from the bundle, was hatchable. Additionally, I purchased another Stormcutter egg (no bundle or anything) to see if the bundle was at fault but alas, I couldn't hatch it. At least now, when the bug does finally get fixed, I'll have two Stormcutters to hatch. xD

Brynlawr's picture
Brynlawr
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Joined: 04/06/2019
Thanks for the info. I just

Thanks for the info. I just heard from Brynjolf and he said he is passing this into the team. I am passing your latest info on as well. What platform and operating system are you using? Thanks! 

Kasanelover's picture
Kasanelover
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Supreme Viking Champion
Joined: 11/06/2016
Swoopin' In!

I alternate between PC and mobile; Windows 10 and Android 9 respectively (both systems are up to date).

Brynlawr's picture
Brynlawr
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Joined: 04/06/2019
Will pass info onto Brynjolf

Thanks! I will pass that on to Brynjolf. I’m ootimistic at this point that this has the attention of the team and will be worked on. Fingers crossed!

Kasanelover's picture
Kasanelover
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Supreme Viking Champion
Joined: 11/06/2016
Swoopin' In!

I hope so! Thank you and everyone else who tried to address Byrnjolf (and/or the other admins) because without you guys, this issue probably would've been ignored like a lot of other issues in the game.

Brynlawr's picture
Brynlawr
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Joined: 04/06/2019
Glad we could get the team’s

Glad we could get the team’s  attention!

just FYI- I am out on anwork assignment and will only be able to check in briefly each day to follow up. Brynjolf has both your name and Flitt’s so don’t hesitate to PM him if needed.

cheers,

Brynlawr

ImDerpySheylaYT's picture
ImDerpySheylaYT
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Supreme Viking Champion
Joined: 05/03/2018
RotomDex Roasted My Subject...

Gneh, it happened to me with my Woolly. I wanted to hatch the Woolly I got earlier this week in a Battle chest but the game didn't wanted me to lol.

 

Last time this glitch happened, it lasted until the next update. I hope this one won't last too much...

__________________

 

I AM AGAINST HACKING IN SoD!!! 

Welcome to my Signature! :D

Spr 5b 479.png479 Rotom [Normal]479 Rotom [Normal] -Shiny- Derpy Sheyla 479 Rotom [Normal] -Shiny-479 Rotom [Normal]Spr 5b 479.png

Sprite 462 NB.pngRotom and Magnezone fan coming through x3Sprite 462 NB.png

Clan Banner #2 made by me! :D

Dragon GIF

My character (Main account):

 

Name: ImDerpySheylaYT

Level: 50

Main Dragon: RotomDex

Number of Dragons: 200+

Favorite Dragon(s): Skrill, Deathgripper, Light Fury, Crimson Goregutter, Screaming Death, Devilish Dervish, Stormcutter, Woolly Howl, Sand Wraith, Night Fury, Scauldron, Deadly Nadder, Buffalord, Silver Phantom, Sweet Death

(This is classed into random xD)

Besties: MasterOfRandomness, dragon class master, astridthefierceandtheworthy, RoseyTheAmazingDragonRider, HawkFury

Trophies: 26 000+ (counting xD)

Clan: The YouTub Racers

Position in Clan: Leader

Hobbies: Racing, flying around islands, Battle Events, hanging out with friends...

-Yes I know, I replaced the thing here lol-

*ahem*

 

My OC (Derp Birb the Owlyan Pics):

Here's the official

Sheyla New Design by ImDerpySheyla

 

Things I like:

- Dragons

- Potatoes

- My Little Pony (don't judge xD)

- HTTYD OCs

- Pokémon

- Rotom (PokéDex)

- Magnezone (I'm addicted now)

- Dangerous and deadly looking dragons (gneheheheheheh, beware of my Deathgripper Army!)

- Drawing

- More Potatoes

 

Clan Banner (made by me, so nobody steal it! It can be used for my other Clan Members)

 

 

Maybe new Stuff coming soon :'D

I'm lazy