Cancel membership made through Steam wallet

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VicZarSky's picture
VicZarSky
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Viking Warrior
Joined: 11/16/2019

I'd post this question in the Steam forums, but I can't seem to find a thread similar to my situation so I'll try asking here since I've seen a similar case, though that user must've used another form of payment that's not Steam.

 

I purchased a 1-month membership 30 days ago and my membership will end tomorrow. However, my steam contacted me saying "Billing failed", or something like that (Probably tried to take $10 off my Steam wallet but I only have a few cents in there). The only option there was "close window", and nothing else. I didn't know membership automatically renews itself, and I'd rather stop my membership now. Because I only purchased 1-month for the sake of access to all locked maps and quests (and of course the free dragons that comes with those maps).

 

Now that I'm over and done with what I wanted, what will happen if I simply kept playing this game? Do I need to do something to manually cancel my membership? Because I'm worried if I gain Steam credits (either through purchasing steam cards or selling my in-game items), SOD would slurp it up.

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VicZarSky's picture
VicZarSky
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Viking Warrior
Joined: 11/16/2019
Oh also adding this

What'll happen when I lose membership?

 

Will my second viking suddenly get deleted? (Or my main viking getting deleted accidentally by the game?)

Will the fish trap consume my fishes?

Will the membership quest that is currently ongoing cancel?

tirsdottir
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Viking Warrior
Joined: 12/03/2017
...

Nothing you created during membership will be deleted. You just lose access to everything that is membership exclusive (Toothless, membership quests et. al.)

Everything you started before membership runs out ends normally and you get all rewards. You can, however, no longer start exclusive items like the fish trap.

VicZarSky's picture
VicZarSky
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Viking Warrior
Joined: 11/16/2019
Ah, I was afraid of losing my

Ah, I was afraid of losing my main viking. I was using the "membership only" viking slot  and I noticed the vikings switch places and... Yeah I assumed my main viking might get deleted by accident.

 

Hyup, I'm fine losing access to the membership stuff. (I can fish more efficiently with a fishing rod anyway xD)

 

Thank you for the info!

HPowers's picture
HPowers
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Joined: 03/25/2015
...

You need to email support@schoolofdragons.com to get your membership canceled. 

 

 

 

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VicZarSky's picture
VicZarSky
Offline
Viking Warrior
Joined: 11/16/2019
Alrighty

I saw a post where you could manually cancel subscription in your manage account section, but I'd just rather deal with this now. I sent an email to support. Thank! :'3

HPowers's picture
HPowers
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Supreme Viking Champion
Joined: 03/25/2015
...

You're welcome. :)

 

Saw on your post below that you were able to get your membership canceled. Glad everything worked out for you. :)

VicZarSky's picture
VicZarSky
Offline
Viking Warrior
Joined: 11/16/2019
UPDATE ON MEMBERSHIP

So update on the situation:

 

  • I lost all membership perks (Of course)
  • I still keep my membership-made viking (Too bad he has a funny name since I thought he was gonna get deleted once membership was over, Dragotharkoth the Unthinkable lol)
  • Support messaged me saying that I should end my subscription via Steam itself (I've already done that though before I got the message, thank you support nonetheless for the speedy reply)
  • My membership viking still kept their Skrill (Yay).
  • Nothing bad has happened, except system chat was notifying me of renewing membership. (Which I won't for now)
  • Also advertisments came back. Groan.

==========================================================================

Overall just putting this update here for those who'll have the same situation as me in the future.

 

What I did was:

  1. Open steam apps
  2. Click on your profile on the upper right (The one with the steam wallet amount besides it)
  3. Account details
  4. Manage subscriptions

And choose CANCEL SUBSCRIPTION from there. Remember to do it BEFORE your membership ends (at least 3 days before the deadline) or else steam WILL try to devour your steam credits.

========================

Case closed.