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SophHofferson's picture
Joined: 04/06/2018

Hey! Okay so, my username in the game is the same as my account here and my Viking's name is SophiaHoffersonJr. Here are my issues:


I play on a Windows 10 laptop and I have three quests on my Viking that are not working. The first was the Whispering Death tunnels: I reached the point where Hiccup tells me to find the hole next to the Great Hall in Berk, but the moment I step in, the game freezes on the loading page until i eventually have to shut it down. It's been like this for about a month.

The second is the quest "Following Harald's Trail" where Astrid tells me to open the chest in front of the stables at Dragon's Edge. I click on the chest, I solve the cryptex, the chest opens but then nothing happens.  Nothing is triggered and the quest has been like this for at least three weeks. I just want to go to Dragon Island! *sigh*


Thirdly, yesterday I finally managed to gather enough gems to buy the Wrath of Stormheart expansion. I purchased the expansion, but I can't play it. The first quest, "Krayfin O'clock" is (surprise!) unresponsive. I have actually completed this quest previously when I finished the quests on the expansion Secret of the Leviathan, but for some reason it won't recognize it and I can no longer click on Lumie since he's never not moving around in the water. I even came to regret purchasing the expansion since it's not a few gems we're talking about here, it's 1k gems! It'll take ages to gather them again.


Oh! Almost forgot! I created a second Viking, on the free slot that opens up with the membership, but I can't get past the first quest, which is to get my first dragon. I open the cage but Hiccup's dialogue isn't triggered and I just stand there gawking at the dragon forever with absolutely nothing happening. 


I love this game, I really do. But these glitches-issues-whatever they are, are really bumming me out. I don't want to stop playing, but at this rate there's nothing to do anymore other than wait for the battle events every two hours in hopes of getting a rare egg or a stable. 

I would really appreciate any help to solve these problems and if the administrators could respond with some sort of instructions, that'd be amazing. I have uninstalled and re-installed the game in hopes of getting this fixed but to no avail. 


Thanks in advance

Brynjolf's picture
School of Dragons Admin
Joined: 08/29/2013
Try reinstalling...

Hi Soph! We're sorry to hear this. Have you tried reinstalling the platform? This can sometimes help resolve certain issues. We also recommend playing on a different platform to see if this issue also appears there. Please do let us know. Thank you. 

Joined: 04/07/2018
Quests ?

Brynjolf wrote:

Hi Soph! We're sorry to hear this. Have you tried reinstalling the platform? This can sometimes help resolve certain issues. We also recommend playing on a different platform to see if this issue also appears there. Please do let us know. Thank you. 


I was just wondering, is it possible to run out of quests or does the game always have something going on ?

HPowers's picture
Supreme Viking Champion
Joined: 03/25/2015

Yes, you can run out of quests. The game only has so many quests and then you have to wait for a new one or a new expansion to be added. If you want to do the expansions which come with quests(which are also limited in number) then you have to buy them with gems or buy a membership(not the 7 day trial one) and they will come free with the membership. Keep in mind however that if you cancel your membership, the islands/lands that are unlocked with the expansions will become locked again until you either become a member again or buy the expansion from the store.


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SophHofferson's picture
Joined: 04/06/2018
Hi! Thank you for taking the

Hi! Thank you for taking the time to reply! My issues have been solved by playing on a different platform. I installed the game again and I was finally able to finish all my quests and begin the adventure for my second viking. Good as new now! I had a slight problem with accessing the Training Grounds (it would take forever to load) a few days before the new update rolled in but that's gone now, everything works great. I love the new water graphics, by the way! I can't stop looking at it! Thanks again.

Berk's Power Player
Joined: 08/03/2016

You said you had a membership, right? Why did you have to buy an expansion, then?  

Edit: I didn't mean that snarky or anything. It just didn't make sense to me.

SophHofferson's picture
Joined: 04/06/2018
The latest expansion wasn't

The latest expansion wasn't free with membership. I had to actually pay 1000 gems for Wrath of Stormheart. I don't know if it was only on me or for all players, but yes I have membership and have played all the expansions for free except Wrath of Stormheart. It doesn't make sense, I agree but it is what it is. ¯\_(ツ)_/¯

Joined: 02/21/2015
first quest


i have just made an account with a new character but i am stuck on the first quest. 

i allready have deleted the game and reïnstalled  it in hope that i caan go further but i  still first i could do the thing where i needed to put the code in the lock but everytime when i did that hiccup said nothing about being cleared while the cage was open.  so when i turned the game out and on again then it say to open up the cage again but i can push the button as much as i want but nothing happens at all...i can do everything else like walk and talk to the other characters but when it is about the cage it doenst do a thing.


i hope someone can help me because i really love this game and want to play further.


greetings Mizuiro10