Black Sheeps Disappear

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Acanthea's picture
Acanthea
Offline
Chief
Joined: 09/14/2013

Hello Team!

I experienced a little problem which took me 400 Gold, since one sheep disappeared.

 

Today, the 18th of september at 15:39 (or 3pm and 39 minutes) in Greenwich Mesn Time, I wanted to do the Quest for Hiccup, where you have to deliver 2 black wool to him.
Since I haven't a black sheep I bought one, and Sheep Food right away.

I wanted to put it in the sheep den, together with my white sheep. It appeared, but didn't move (my chickens move, but not my white sheep) and I wasn't able to click on it so I could feed it.

I thought I have an internet connection problem, and reloaded the page. After that I visited my farm again, but there wasn't the black sheep anymore. I thought the game didn't save, but then I saw my money, and the 400 Gold were still gone ( I had 599 Gold before I bought it, then I had 199. Now I have 239 since I made a race). I wanted to put the sheep back in the den, but it was gone.

So yeah, money gone but no sheep anymore.

 

I have a laptop, Windows 8,  I use the latest version of Mozilla Firefox. Here is the DxDiag file:

Time of this report: 9/18/2013, 17:28:54
       Machine name: HP
   Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)
           Language: German (Regional Setting: German)
System Manufacturer: Hewlett-Packard
       System Model: HP Pavilion g6 Notebook PC
               BIOS: F.14
          Processor: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
             Memory: 8192MB RAM
Available OS Memory: 8084MB RAM
          Page File: 4245MB used, 12030MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.02.9200.16384 64bit Unicode
 

 

Do you want the DxDiag notes as well? It's really long.

Thank you for reading!

__________________
Brynjolf's picture
Brynjolf
Offline
School of Dragons Admin
Joined: 08/29/2013
Thanks for reporting this

Thanks for reporting this issue, Acanthea. That information should be good for now. We'll notify our production team about this bug and fix it as soon as possible.