Auction Island won't load for Johann's secret mission quest...

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LexeyDay
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Jarl
Joined: 06/19/2018

    Every time I try to go to auction island for the Rise of Stormheart quest, Johann's secret mission, it just gets stuck on the loading screen and while I can hear the ocean and other island sounds the island never loads. I have this problem both on the computer and mobile version of the game. I've tried uninstaling and reinstaling on both mobile and computer as well and still the problem is the same. I've tried just waiting it out as somtimes these things just fix themselves but it's been months and it's still the same. I'm not really sure what to do but I love the game and bought the expansion pack really excited for another adventure but am quite sad at how I can not complete it. Any and all help is very much appreciated.

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Starfinder
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Joined: 03/11/2019
Help maybe

This was happening to my friend on a different quest and we switched accounts and I loaded in for her so maybe if you have a friend who plays and you are willing to trust with your account maybe try that.

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HPowers
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...

Try going to Auction Island from the viking selection screen. A while back there was a lot of people having this problem and using the viking selection screen to get to Auction Island worked for them.

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LexeyDay
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Jarl
Joined: 06/19/2018
...

 Unfortunatley the map on my viking selection screen is grayed out and when I click on it a pop-up appears saying I must complete my first quest in order to explore...which I've definitely already done but....

LexeyDay
Offline
Jarl
Joined: 06/19/2018
...

 Unfortunatley the map on my viking selection screen is grayed out and when I click on it a pop-up appears saying I must complete my first quest in order to explore...which I've definitely already done but....

LexeyDay
Offline
Jarl
Joined: 06/19/2018
...

 Unfortunatley the map on my viking selection screen is grayed out and when I click on it a pop-up appears saying I must complete my first quest in order to explore...which I've definitely already done but....

 

oops sorry didn't mean to reply three times...

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HPowers
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Supreme Viking Champion
Joined: 03/25/2015
...

Oh, sorry. I didn't realize you had that glitch in addition to the Auction Island one. That's one a lot of people are experiencing since the Hidden World update. Hopefully that one will be fixed soon and then you could try to get there from the viking selection screen.