ASTRID BUG?

5 replies [Last post]
Olympia23
Offline
Jarl
Joined: 12/08/2017

Hi!
I love SoD but every time I try to speak with Astrid, the game frozes and I can't complete any task that involves Astrid. I have to close the game and even if I try again, I can't speak with her. What can I do?
I play in a pc, windows. The problem started a week and a half ago or so.
I hope you can fix it soon~

AttachmentSize
Screenshot_20171208-131419.png601.94 KB
Brynjolf's picture
Brynjolf
Offline
School of Dragons Admin
Joined: 08/29/2013
Further Details...

Hello! Thank you for reporting this issue. Have you tried reisntalling the game? This can sometimes help resolve certain issues. Do you remember what you were doing in-game before this first occurred? Do you have any active quests in your journal that require Astrid? Do let us know, and please include your username and vikign name. Thank you! 

Olympia23
Offline
Jarl
Joined: 12/08/2017
Help~

Hi!
I was just finishing some game tasks and when Astrid was required it happened. Actually a lot of tasks require Astrid now. My username is Olympia23 and Viking name Erierza.
By the way, how do I reisntall the game? I download it again?
Thanks for your help!

Olympia23
Offline
Jarl
Joined: 12/08/2017
Help~

Hi!
I was just finishing some game tasks and when Astrid was required it happened. Actually a lot of tasks require Astrid now. My username is Olympia23 and Viking name Erierza.
By the way, how do I reisntall the game? I download it again?
Thanks for your help!

Brynjolf's picture
Brynjolf
Offline
School of Dragons Admin
Joined: 08/29/2013
How to Reinstall

Thank you for the update. Do you remember the name of the quest that required Astrid, when this first happened? In order to reinstall, please first uninstall the game from your device and then install once again. If the issue continues please do let us know.Thank you! 

Olympia23
Offline
Jarl
Joined: 12/08/2017
When it first started

Okay thanks, I´m going to try to uninstall the game. The quest was the one called "Botany 101" I think. It was all okay until I had to delivery the plants to Astrid. She didn't answer and the game froze.

Let's see if the problem solves!