Anyone else having issues getting into the game?

2 replies [Last post]
Teleway's picture
Teleway
Offline
Supreme Viking Champion
Joined: 01/31/2017

Alright, so ever since the Black Friday sale update, I've only been able to get on a few times since yesterday.  I can login and select my characters just fine, but then this is where it gets difficult- I can enter my farm (where it'll then show a visual glitch of the number of coins/gems I have), and I can enter the map selection area just fine. If I click stable, racing (the game makes me redownload this EVERY time there's an update, anyway....), or Play? Infinite loading screen time. Before you ask- Yes, this is on the PC version of the game. No, I have not filed a report on it as I don't want to just get an automated email (which feels like the ticket is disregaurded when that happens, as it's not a real person replying).

So seriously- who else is having issues getting into the game? Are you on PC or Mobile? What's working, and what's giving you the infinite loading screen issue? Maybe if more people posted about it here, we'd be able to get the attention this issue rightfully needs instead of just waiting till idk Snoggletog just for a possible stable way to get back into the game. I just don't have faith in talking about the issue in customer support because again- if they do reply, it's an automated email message that they send for every ticket, which gives it the air of them disregarding your ticket to begin with.

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Dragons: (Key: Pink names are female, and blue names are male. Bold names are titans and/or max level)

Monsterous Nightmare (Total: 5, Max levels: 2) Rivu (Starter) (50) ll Nasail (50) ll Fioled (41) ll Fellous (27) ll Roukera (18)

Scauldron (Total: 1, Max level: 1) Deniz (50)

Whispering Death (Total: 5, Max level: 1) Halvard (50) ll Terra (46) ll Azibo (26) ll Rosey (25) ll Snappy (18)

Groncicle (Total: 5, Max level: 1) Glacia (50) ll Icelee (49) ll Frostbite (31) ll Iceland (26) ll Tundra (18)

Deadly Nadder (Total: 4, Max level: 1) Hagedorn (50) ll Tuija (28) ll Eiche (23) ll Buckthorn (19)

Hideous Zippleback (Total: 5, Max level: 1) Rain and Cloud (50) ll Thump and Wallop (29) ll Twist and Turn (26) ll Snare and Trap (26) ll Ash and Snow (17)

Gronckle (Total: 6, Max level: 1) Solveig (50) ll Avanti (26) ll Anaru (20) ll Drusilla (20) ll Boulder (8) ll Rockyroad (1)

Singetail (Total: 1) Hestia (38)

Typhoomerang (Total: 1) Corentine (36)

Eruptodon (Total: 2) Volkan (37) ll Houri (19)

Tide Glider (Total: 3, Max levels: 2) Nereus (50) ll Tethys (50) ll Dionysus (14)

Armorwing (Total: 1) Algar (20)

Deathsong (Total: 2, Max level: 1) Sigrdrifa (50) ll Nidhogg (12)

Razorwhip (Total: 1) Lagi (44)

Skrill (Total: 1) Flugurite (46)

Thunderdrum (Total: 5) Taima (39) ll Donar (18) ll Esen (15) ll Boran (15) ll Blast (6)

Boneknapper (Total: 2, Max level: 1) Morana (50) ll Undertaker (18)

Flightmare (Total: 3) Hoshi (36) ll Toshi (20) ll Akemi (13)

Flame Whipper (Total: 1) Datura (32)

Changwing (Total: 2) Yamanu (27) ll Abuto (13)

Shockjaw (Total: 2) Elysia (32) ll Zapper (10)

Hobblegrunt (Total: 2) Oseye (34) ll ??? (Egg)

Fireworm Queen (Total: 1) Sana (20)
Sweet Death (Total: 1) Beowulf (20)
Smothering Smokebreath (Total: 3) Gavina (17) ll Mack (13) ll Edge (12)

Sand Wraith (Total: 2) Horus (30) ll Bast (20) ll ??? (egg)
Scuttleclaw (Total: 2) Elfriede (16) ll Ernust- (14)

Triple Stryke (Total: 2) Vilhelm (17) ll Alfdis (14)

Raincutter (Total: 2) Cahal (15) ll Yanyu (14)
Deathgripper (Total: 1) Thanatos (20)

Snafflefang (Total: 2) Cattibrie (15) ll Wulfgar (9)

Rumblehorn (Total: 4) Alois (15) ll Alvilda (16) ll Beet (12) ll Basil (11) ll ??? (Egg)

Stormcutter (Total: 1) Gale (15)

Moldruffle (Total: 1) Maze (10)
Hotburple (Total: 1) Bumps (10)
Woolly Howl (Total: 1) Fornost (10)
Mudraker (Total: 1) Stomp (6)
Speed Stinger (Total: 1) Flash (5)

Sliquifier (Total: 1) Arnor (6)
Windwalker (Total: 1) Gondor (5)
Seastormer (Total: 1) 
Ambarussa (6)
Snow Wraith (Total: 1) Seeker (5)
Silver Phantom (Total: 1) Droplet (5)
Night Terror (Total: 1) Moonlight (4)
Terrible Terror (Total: 1) Scout (3)
Timberjack (Total: 1) Fangorn (5)
Crimson Gorecutter (Total: 1) Thanduil (5)

Hybrids:
Night Lights- Ruffrunner (13) ll Pouncer (14) ll Dart (6)

Variations (Expansion rewards):
Elder Sentinel (Total: 1) Gerda (18)
Smitten Hobgobbler (Total: 1) Winifred (13)

Membership-only:
Toothless (50)
Light Fury (25)

HPowers's picture
HPowers
Offline
Supreme Viking Champion
Joined: 03/25/2015
...

I'm not having any issues. I honestly recommend creating a ticket about it. You do get an automated email every time you send in a ticket(something about your ticket has been received, it's being reviewed, and if you have additional comments reply to that email.) It's just a standard thing that they do when you send in a ticket. I've created several tickets since they created the support site and mine have always been answered by a real person. Sometimes it takes a few days but I always get an email back. If they haven't answered within a few days I reply to the automatic response email asking if they've had time to look at my ticket and I always get a response.(I've only had to do that once or twice. Every other time they've emailed me on their own)

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(Legends sung by Kelsea Ballerini)

Maya the Sand Wraith, assigned to me as the perfect dragon for me by Wolf and Star, on her "Answer these questions and get a dragon" thread. The amazing art of Maya was done by DyliehIdol1214.

 

(clan banner made by the talented piggyxl) 

Looking for a clan? Check out the Isle of Gazoo Clan Recruitment thread to see if Isle of Gazoo is right for you. If you're interested in joining, let me know even if all the spots in the clan are full. I might be able to find a spot for you. If you put in a join request in game and you don't reply on the Recruitment thread, if you could please put a brief message stating you've seen the Recruitment thread on the forum instead of the standard "Hi. Please let me join your clan." that would be greatly appreciated. :) 

Isle of Gazoo Clan Crest given to me by Gertie Gazoo and made by a friend of her's(don't know the name of the friend)                              

Isle of Gazoo banners made by EmeraldHuntress65

 

The greatest treasures are not gold,

nor jewels, nor works of art.

They cannot be held in your hands-

They're held within your heart.

For worldly things will fade away

As seasons come and go.

But the treasure of true friendship

Will never lose its glow.

(Poem from the Disney movie Tinkerbell and the Lost Treasure)

 

(From the song Don't Judge a Book By Its Cover)

 

HPowers banner by Gertie Gazoo

 

 

 

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About Me:

 

The first and most important thing you should know about me is that I'm one of Jehovah's Witnesses. I enjoy studying the Bible and learning from it. I live by Bible standards and strive to apply Bible principles in my life everyday. Of course, I'm not perfect and would never claim to be. However, when I make a mistake I do my best to learn from it and then do my best not to repeat it. I apologize when neccessary and accept correction where it's needed. I happily talk about my religion and beliefs with others but I don't force it on them. If they aren't interested or tell me they don't want to talk about it, I respect that.

For more information on Jehovah's Witnesses, for answers to your Bible-based questions, or for information on a varity of topics, some of which  include: animals, countries, how to deal with bullies, how to have a happy family life, how to make real friends, and depression, please visit jw.org.

 

 

Favorite Colors: Purple and Pink

 

Favorite Food: Pizza, Peanut Butter and Jelly Sandwiches and almost anything Chocolate (I say almost anything because there are some things chocolate I don't like. For example chocolate covered cherries)

 

Favorite Music: Country, Pop, and Disney Songs

 

Favorite Seasons: Spring and Summer

 

Favorite HTTYD Characters: Hiccup, Toothless, Astrid, and Tuffnut

 

Favorite Things To Do: read, sing, listen to music, play computer games, video games, board games, card games, watch tv/movies, and spend time with my mom and sister

 

Things I Collect:  Books, Dvds, Cds, stickers, stuffed animals, Star Wars stuff, and dolls (dolls I collect include Barbie, Monster High, Ever After High, Bratz, Moxie girls, Disney Princess and others)

 

Favorite Dragon Species: Furies(Night Fury, Light Fury, and NightLights)

 

Favorite In-Game Dragons: Woolly Howl, Windwalker,  Sand Wraith, and Deadly Nadder

 

Favorite Vegetables: Corn and Potatoes

 

Favorite Fruits: Grapes and Bananas

 

Please Note: I do not have Facebook, Discord, Instagram, Twitter, or any other form of social media. If you wish to contact me, here on the forum or in game are the only ways to do so.(I've had some people ask me about this so I decided to add this to my siggy.)

 

Star Wars Favorites

(Yes, I must have a favorites section devoted to Star Wars XD)

Female Characters: Leia, Padme, Ahsoka, and Rey

Male Characters: Luke, Han, Anakin, Obi-Wan, and Yoda

Droids: R2-D2, C-3PO, BB-8, and K2-SO

Villians: Darth Vader and Kylo Ren

Clone: Captain Rex

Ships: Han x Leia, Anakin x Padme, Cassian x Jyn, Finn x Rey, Kanan x Hera

 

 

 

                                                 

     

Varku's picture
Varku
Offline
Supreme Viking Champion
Joined: 06/14/2015
~

I'm having no issues myself, but a lot of people in the discord claimed they are being dc'd and logged out more often than normal so I guess something weird is going on.

 

The pc version works fine for me, mobile always has to download ~something~ before I can play but works fine otherwise. I do have the infinite loading screen on pc at times but that's always been the case ever since I started playing. :(

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