Anyone else having issues getting into the game?
Alright, so ever since the Black Friday sale update, I've only been able to get on a few times since yesterday. I can login and select my characters just fine, but then this is where it gets difficult- I can enter my farm (where it'll then show a visual glitch of the number of coins/gems I have), and I can enter the map selection area just fine. If I click stable, racing (the game makes me redownload this EVERY time there's an update, anyway....), or Play? Infinite loading screen time. Before you ask- Yes, this is on the PC version of the game. No, I have not filed a report on it as I don't want to just get an automated email (which feels like the ticket is disregaurded when that happens, as it's not a real person replying).
So seriously- who else is having issues getting into the game? Are you on PC or Mobile? What's working, and what's giving you the infinite loading screen issue? Maybe if more people posted about it here, we'd be able to get the attention this issue rightfully needs instead of just waiting till idk Snoggletog just for a possible stable way to get back into the game. I just don't have faith in talking about the issue in customer support because again- if they do reply, it's an automated email message that they send for every ticket, which gives it the air of them disregarding your ticket to begin with.
I'm not having any issues. I honestly recommend creating a ticket about it. You do get an automated email every time you send in a ticket(something about your ticket has been received, it's being reviewed, and if you have additional comments reply to that email.) It's just a standard thing that they do when you send in a ticket. I've created several tickets since they created the support site and mine have always been answered by a real person. Sometimes it takes a few days but I always get an email back. If they haven't answered within a few days I reply to the automatic response email asking if they've had time to look at my ticket and I always get a response.(I've only had to do that once or twice. Every other time they've emailed me on their own)
I'm having no issues myself, but a lot of people in the discord claimed they are being dc'd and logged out more often than normal so I guess something weird is going on.
The pc version works fine for me, mobile always has to download ~something~ before I can play but works fine otherwise. I do have the infinite loading screen on pc at times but that's always been the case ever since I started playing. :(
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