Admins, pleeeaaassseee fix my account!!!

5 replies [Last post]
RedHoodJason's picture
RedHoodJason
Online
Supreme Viking Champion
Joined: 06/10/2017

I have had my account for a while now, but then today I went to purchase and create a new character and I somehow changed the name and gender!!! of my original character. It now says that I am female and my name is JDSFKHLBSD. My original account was BravoRP, and I was male. Please, is there any way you can fix this?

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TheSilverElement

        

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Brynjolf's picture
Brynjolf
Offline
School of Dragons Admin
Joined: 08/29/2013
Further Details

Hello! Thank you for reaching out to us. While you are able to change the name of your Viking you are unable to change genders. Could you let us know which platform you are using to play the game? Have you tried reisntalling the platform? This can sometimes help resolve certain issues. Do you remember what you were doing in game before this first occurred? Do let us know. Thank you! 

RedHoodJason's picture
RedHoodJason
Online
Supreme Viking Champion
Joined: 06/10/2017
Bravo

I don't exactly know what you mean by platform. I use my computer to play the game, if thats any help. I have not tried re-installing, but I will try that now. If it doesn't work, I'll let you know. Thanks :)

RedHoodJason's picture
RedHoodJason
Online
Supreme Viking Champion
Joined: 06/10/2017
Bravo

Ok, so re-installing didn't work. Is there something else I should try, or is there something you can do?

Brynjolf's picture
Brynjolf
Offline
School of Dragons Admin
Joined: 08/29/2013
User details.

Hello! Thank you for the update. Platform refers to where you are playing the game, in this case it will be the PC downloadable. Since reinstalling did not work, please provide us with your username and vikking name, both the old one and the new one that appears. Thank you! 

RedHoodJason's picture
RedHoodJason
Online
Supreme Viking Champion
Joined: 06/10/2017
Bravo

My username is EdwardTC and my viking name was BravoRP, but now is JDSFKHLBSD.

Thanks so much :)