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100005148790270
Offline
Jarl
Joined: 12/02/2017

So i have a account long ago(2014 i think),the problem is that i have made up an non existing mail for my account,so it still isn't verified.Now  i have a existing mail address that i use,so i was wondering if you can change the mail address from the non-existing one to the one i use,becuase i still play the game and i can't chat to others,but that is not the only problem there are many more of them.My school of dragons username is 100005148790270.Thanks in advance.

Enego's picture
Enego
Offline
Dragon Master
Joined: 09/06/2018
subject

this is something you need to email them about, not make a forum post for, they arent gonna see it here and its something better discussed with them privately through email even if they did

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Picture made by TheSmokeydragon

 

dear dev team, you have a great game here considering the type of game it is, the size im assuming your team is, and what type of game your trying to make, but you cant keep pushing out new content when theres so many game breaking bugs that prevent players from doing things in the game, for example, how are we supposed to enjoy new content, and expansions, when theres multiple bugs across multiple expansions that cause you to not be able to progress? my prime example being the ice bridge in the quest "the golden room" from the icestorm island expansion

 

im the type of person who plays things in order of release, so until i can get past this quest and finish icestorm, i cant move on to the expansion that came out next, and in turn, any of the expansions after that, i cant enjoy all the content the game has to offer, and it feels like all you care about is pushing out new content instead to make money, your a company, you need to make money, i get that, but you also need to keep your playerbase happy, and right now, thats by fixing all these bugs that make us unable to progress in quests and expansions

 

despite what we might say out of anger or annoyance, at the end of the day all any of us complaining about this want is for the game to be the best it can be, we want whats best for it, but that isnt happening while you constantly ignore the bugs and work on making new stuff

 

i feel like one of the issues here is the amount of games your trying to run, most of if not all of your other games are dead, school of dragons is your best and most popular game, and your overwhelming and overworking yourselves trying to keep all these other dead games up and running, so i suggest you shut down the other games, minus maybe neopets, because ive heard people play that game for nostalgia, and focus on school of dragons

 

new content is important to keep players yes, but so is keeping your game bug free, and a lot of these bugs are game breaking, like i said, how can i keep playing if i cant progress because the archaeologist is too stupid to cross the ice bridge on the second to last quest of icestorm island? fix bugs like these and then you can create as much new content as you want

 

oh, and even if these are small bugs, maybe fix bugs that have been in the game for over a year now, like the no dragon firing animation while flying, i personally can live without it, but if this bugs been in the game for over a year im pretty sure it needs to be fixed, but not before the quest bugs

Candyblast's picture
Candyblast
Offline
Supreme Viking Champion
Joined: 05/03/2015
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Like said above, email the support team for help. Changing emails cannot be done by yourself and someone who works for the company is needed. In all honesty, I do not think it is possible to even change the email at all. But do try emailing support.

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marius

Enego's picture
Enego
Offline
Dragon Master
Joined: 09/06/2018
subject

not being able to change email would be insanely stupid though, every other game dev, and even website and non-game related stuff allows you to change your email, its expected for peoples emails to change eventually and not being able to change an accounts email is just wrong

Candyblast's picture
Candyblast
Offline
Supreme Viking Champion
Joined: 05/03/2015
.

I have played a few games in my life where it was impossible to change emails. I think MovieStarPlanet was one. Maybe Club Penguin as well. Yet again I'm not sure.